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Set up a media source company

Make a company read its item and item variant pictures from another company in the same environment.

When to use this

Several companies use the same item numbers, and the pictures should be maintained in one place only.

1. Prerequisites

  • You have the Media Storage Mgt. permission set in the consumer company.
  • The source company exists in the same environment and manages its own pictures. It must not use a media source company itself.
  • The items (and variants) in the consumer company use the same numbers (and codes) as in the source company.

Pictures already stored in the consumer company

Once the company is a consumer, its own item pictures are no longer shown, and you can't migrate them. If the consumer company has item pictures of its own that you want to keep, move them to the source company first, or export them.

2. Steps

  1. Switch to the company that should become the consumer.
  2. Search for Media Bridge Setup and open the page.
  3. Turn on Use Media Source Company. The Media Source group appears.
  4. In Media Source Company, select the source company.

3. Verify

  • Open an Item Card of an item that has a picture in the source company. The picture shows in the Item & Variants Pictures factbox.
  • The Take, Import and Delete actions are hidden.

4. Stop using a media source company

  1. Open Media Bridge Setup in the consumer company.
  2. Turn off Use Media Source Company. The Media Source Company field is cleared.

The company then manages its own item pictures again, with its own storage source.

5. Common signals you may need this procedure

The media source company cannot be the current company.

Select another company.

Company %1 uses another company as media source. Chaining media source companies is not allowed.

The company you selected is a consumer itself. Select the company that really stores the pictures.

Pictures are maintained in company %1. Switch to that company to add, change, or delete pictures.

You tried to change a picture in a consumer company. Switch to the source company.

Picture migration is not available because this company uses a media source company.

Migrations, orphan clean-up and Clear Item Pictures are only possible in the source company.

6. When to contact The Framework

  • A picture exists in the source company, but doesn't show in the consumer company for an item with the same number.