Skip to content

Manage item pictures

Add, replace, export or delete the picture of an item from the Item Card.

When to use this

You want to change an item's picture, or save it to a file.

1. Prerequisites

  • You have the Media Storage Mgt. permission set and modify permission on items.
  • The company manages its own pictures. In a consumer company the Take, Import and Delete actions are hidden. See Multi-Company.

2. Steps

With Tenant Media as the storage source, the Item Card shows the standard Business Central picture factbox; use it as usual. The steps below describe the Media Bridge factbox Item & Variants Pictures, shown with External File Storage.

2.1. Open the picture actions

  1. Open the Item Card.
  2. In the Item & Variants Pictures factbox, open the actions menu.

2.2. Add or replace the picture

  • Take: take a picture with the device camera. Available on devices with a camera, such as the mobile app.
  • Import: select a picture file (.jpg, .jpeg, .png, .gif, .bmp or .webp).

The new picture replaces the existing item picture and is stored in the active storage source.

Faster: drag and drop

You can also drop an image file straight onto the carousel. See Drop pictures on an item.

2.3. Export the picture

  1. Choose Export.
  2. The picture is downloaded with the item description as file name, for example Bicycle.png.

Export also works in a consumer company.

2.4. Delete the picture

  1. Choose Delete.
  2. Confirm with Yes.

Media Bridge deletes the picture from the active storage source, and from the other storage source too if a copy was left there after a migration.

3. Verify

  • The factbox shows the new picture, or no picture after a delete.
  • With External File Storage, the file appears in (or disappears from) the storage account. See Storage layout.

4. Common signals you may need this procedure

This item has no picture to export.

The item has no picture in either storage source.

Pictures are maintained in company %1. Switch to that company to add, change, or delete pictures.

This company reads its pictures from a media source company. Change the picture in that company. See Multi-Company.

5. When to contact The Framework

  • The picture doesn't change after an upload, and no error is shown.
  • An upload fails with a storage error, and the connection test on Media Bridge Setup succeeds.